Your safety is our priority.

In line with updated restrictions announced by the NSW Government on the 23rd of December, it is compulsory for people over 12 years in NSW to wear a mask in all indoor settings from midnight 23rd December (excluding your home).

Density limits have also been introduced for indoor hospitality venues. From December 27 to January 27, the state will reintroduce the one person per 2 square metre rule.

From December 27, it is once again a requirement for all venues to provide QR Codes and for customers to use QR Codes whenever they visit a venue.

While our centre remains open and following guidance from NSW Government to deliver COVIDSafe operations, we still need your help! Please help us keep yourself and the community safe by:

-           wearing a facemask,

-           checking in via QR code,

-           keeping a healthy distance from each other

If you have any COVID-19 symptoms, however mild, please do not enter the centre, and get tested immediately and isolate until you return a negative result.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring of face mask wearing, encouraging healthy physical distancing, and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

For the latest health advice, and to stay informed, we recommend visiting https://www.health.nsw.gov.au/

On the 14 December, the NSW Government announced a number of restrictions would ease as of December 15.

Headlining the key changes is the alignment of all people in NSW, regardless of vaccination status. The key changes for our Centre are listed below.

• Non-critical retail is eligible to reopen to all customers regardless of vaccination status.
• Masks are no longer mandatory for customers in our centres.
• COVID-19 Safe check-ins are no longer mandatory in our centres with the exception of gyms, personal services (including hairdressers, spas, beauty and nail salons, tattoo and massage)
• No person limit for gyms, personal services (including hairdressers, spas, beauty and nail salons, tattoo and massage)
• No person limit in hospitality venues. Eating and drinking both indoors and outdoors may be seated or standing.

The full list can be found here https://www.nsw.gov.au/covid-19/easing-covid-19-restrictions/opening-in-dec

If you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately and isolate until you return a negative result.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation may continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

For the latest health advice, and to stay informed, we recommend visiting: health.nsw.gov.au/

Our team has received information from NSW Health of a positive case of COVID-19 that visited Coles at Nepean Village.

Nepean Village and its retailers are following advice from NSW Health, including contact tracing and sanitisation.

It is advised anyone who visited the below retailers on the date and times listed below, is identified as a casual contact and must therefore get tested, isolate until a negative result is received.

• Coles - Friday 30 July 2021 - between 12.25pm and 12.45pm

Our priority continues to be the health, safety and wellbeing of our customers, retailers, team members and broader community.

We are continuing our increased cleaning roster with additional focus on specific areas we know customers are likely to make contact with and this will continue for the foreseeable future.

Nepean Village remains open to allow customers to shop for essentials. To check opening hours please visit our store list https://www.nepeanvillage.com.au/shopping

For the latest health advice, and to stay informed, we visit https://www.health.nsw.gov.au/Infectious/covid-19/Pages/case-locations-and-alerts.aspx

We appreciate the support of the community.

Your safety is our priority.

In line with updated NSW Government directions, the current lockdown measures have been extended which means selected stores and services will be open for you to shop for the essential products and services you need. To understand which stores are open, please visit our opening hours page.

If you do need to visit the centre for essential services, please help us keep yourself and the community safe by wearing a facemask, checking in at every touchpoint, and keeping a healthy distance from each other.

If you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately and isolate until you return a negative result.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

For the latest health advice, and to stay informed, we recommend visiting https://www.nsw.gov.au/covid-19

Please take care of yourselves, your families and friends during this uncertain time.

In line with New South Wales Government directions, from midnight 23rd December, it is compulsory for people over 12 years in NSW to wear a mask in all indoor settings (excluding your home).

The safety and wellbeing of our customers, retailers, team and the community is always our top priority, which is why we’re taking extra precautions to ensure our centres are clean and hygienic, including more thorough cleaning to high traffic and high touch areas.

We’re also asking everyone who visits us to practice healthy physical distancing and good hygiene.

In addition to our standard practices, we’ve introduced the following precautionary measures to ensure you can visit us with confidence:

• Increased cleaning schedules of high traffic areas, high contact surface points, including amenities, play areas, parents’ rooms, handles and rails
• The introduction of hand sanitisers in convenient locations including entrances and exits
• We’re following NSW government advice monitoring social distancing of 1 person per 2sqm, so please keep a healthy distance from one another while you’re visiting our centre. Please follow window signage and floor decals around the centre including ones provided to retailers to assist with communicating distancing measures.
• We’re actively communicating and promoting the practice of good hygiene
• We’ve deferred all centre events and activities for now

We are taking additional precautionary measures and continuing to monitor government advice and announcements.

• Where available, use our traffic counters and/or digital heat mapping to identify busy zones to help us to actively manage these areas before reaching customer density thresholds
• Automated alerts on occupancy, to actively monitor how many customers are in the centre at any time
• Additional team members in-centre during peak periods, offering sanitiser and reminding customers of distancing guidelines
• Automated, regular public announcements centre-wide, communicating distancing expectations
• Security officers, in high visibility vests, are monitoring our centres, together with supporting local police to enforce social distancing requirements as appropriate
• Zero tolerance on anti-social or disrespectful behaviour

These are preventative measures that each of us can take to help keep our community safe.

We’ve introduced distancing measures based on government recommendations, to ensure the wellbeing of everyone who visits and works at our centre, and we’re asking everyone in our centres to practice good hygiene.

• Physical and digital signage is in place to remind customers to keep a safe distance apart
• Window signage and floor decals have been provided to retailers to assist with communicating distancing measures
• Floor decals and physical distancing reference points are visible in key areas
• Where available, use our traffic counters and/or digital heat mapping to identify busy zones to help us to actively manage these areas before reaching customer density thresholds
• Automated alerts on occupancy, to actively monitor how many customers are in the centre at any time
• Additional team members in-centre during peak periods, offering sanitiser and reminding customers of distancing guidelines
• Automated, regular public announcements centre-wide, communicating distancing expectations

We want you to know our team is always working to ensure the safety and wellbeing of our customers, retailers, team and the broader community, especially during these challenging times.

We have several measures in place to remind people to keep a safe distance from others, including

• Signage in-centre and for retailers’ use
• Security officers, in high visibility vests, are monitoring our centres, together with supporting local police to enforce social distancing requirements as appropriate
• Zero tolerance on anti-social or disrespectful behaviour

We know everyone has a responsibility to help slow the spread of Coronavirus and we ask our community to do the right thing and use a commonsense approach.

We will endeavour to update our store listings on this website with amended trading hours, and any store closures, in a timely manner so you can stay informed.

We will continue to keep you updated on a regular basis about how we are responding to Coronavirus through our social channels, email and website.

Please sign up to our database or follow us on social media for regular updates.

We understand continuing community concerns about the spread of Coronavirus and are conscious of the spread of rumours and misinformation which is not helpful during these times of uncertainty.

The Federal Health Department has outlined how Coronavirus can spread, which does not include by air conditioning, that information is available here: https://www.health.gov.au/sites/default/files/documents/2020/03/coronavirus-covid-19-what-you-need-to-know_4.pdf

For store openings, you can search for retailers by name or category here for further details.